Payment Policy

Kaavita

Last updated: July 29, 2026

This policy explains how payments are handled at Kaavita — what we accept, how your details are protected, and what to do if something goes wrong at checkout.

1. Accepted Payment Methods

We accept the following at checkout:

• Visa
• Mastercard
• American Express
• Discover
  
• Apple Pay
• Google Pay
• Shop Pay

Which methods appear depends on your device and region — Apple Pay only shows on Apple hardware, for instance. Whatever appears at checkout is what we can take.

2. Currency

All prices are displayed and charged in US dollars (USD). The amount shown at checkout is the amount charged. If your card is issued outside the United States your bank may apply its own conversion rate or foreign transaction fee — these are set by your bank, not by Kaavita.

3. When You Are Charged

Payment is authorised when you place your order and captured before dispatch. The charge appears on your statement under our store name. No amount is taken beyond the order total shown at checkout.

4. Payment Security

Our checkout runs over an encrypted SSL connection. Card details pass directly to our payment processor and are never stored on Kaavita’s servers. We do not have access to your full card number at any point.

5. No Recurring Charges

6. If Your Payment Fails

A declined payment is usually incorrect card details, insufficient funds, an expired card, a billing address that does not match your card, or your bank blocking an online transaction. Check your details and try again. If it still fails, contact your bank first — they can see the decline reason and we cannot.

7. Pending Charges After a Failed Order

A failed attempt sometimes leaves a temporary authorisation hold on your account. This is not a charge and is released by your bank automatically, usually within 5 to 10 business days.

8. Pricing Accuracy

We work to keep all prices accurate. If a pricing error appears on an item you have ordered, we will contact you before dispatch and offer either confirmation at the correct price or a full refund.

9. Taxes

Any sales tax due is calculated and displayed at checkout before you confirm your order.