Privacy policy

Kaavita

Privacy Policy

Last updated: July 28, 2026

This policy explains what personal information Kaavita collects when you visit or buy from kaavita.com, why we collect it, who we share it with, and the choices you have. We do not sell or rent your personal information to anyone.

1. Who We Are

Kaavita operates the website kaavita.com and is the party responsible for the personal information described here.

Store Name: Kaavita

Business Address: [BUSINESS ADDRESS]

Email: support@kaavita.com

2. Information We Collect

Information you give us. Name, email address, shipping and billing address, phone number if you provide one, order contents, and anything you write to us in a support message.

Payment information. Card details are entered directly into our payment provider's system. Kaavita never receives or stores your full card number, expiry date or security code. We can see only the payment method type, the last four digits, and whether the transaction succeeded.

Information collected automatically. IP address, browser type and version, device type, operating system, referring website, pages viewed, and time spent on the site. This is gathered through cookies and similar technologies.

Marketing information. If you subscribe to our email list, we store your email address and your subscription status.

3. How We Use Your Information

  • To process, fulfil and deliver your orders
  • To send order confirmations, shipping notifications and tracking updates
  • To respond to your questions and handle returns, refunds and complaints
  • To detect and prevent fraudulent transactions
  • To understand how the site is used and improve it
  • To send marketing emails, where you have opted in
  • To meet our legal, tax and accounting obligations

4. Who We Share It With

We share personal information only with service providers who need it to do their job for us, and only for that purpose:

  • Shopify — hosts this store and processes orders
  • Payment providers — process payments and handle refunds and chargebacks
  • Shipping carriers and fulfilment partners — receive the name and address needed to deliver your order
  • Order tracking providers — supply tracking updates
  • Email service providers — send transactional and, where opted in, marketing email
  • Analytics providers — report on aggregated site usage

We do not sell, rent or trade your personal information. We may disclose information where required by law, a court order, or a valid request from a public authority, and to protect our legal rights.

5. Cookies

We use cookies to keep your cart working, remember your preferences, and understand site usage. You can accept or reject non-essential cookies through the consent banner shown on your first visit, and change that choice at any time. Full detail is in our Cookie Policy.

6. How Long We Keep It

Order and transaction records are retained for as long as required by tax and accounting law, typically seven years. Support correspondence is kept for up to three years. Marketing subscriber data is kept until you unsubscribe. Analytics data is retained in aggregate form only.

7. Your Rights

Subject to applicable law, you may request:

  • Access to the personal information we hold about you
  • Correction of information that is inaccurate or incomplete
  • Deletion of your information, where we are not required to keep it
  • A copy of your information in a portable format
  • That we stop sending you marketing communications

Email support@kaavita.com to make a request. We respond within 30 days and may ask you to verify your identity first.

8. California Residents

If you live in California, the CCPA and CPRA give you the right to know what categories of personal information we collect and why, to request deletion, to request correction, and to opt out of any sale or sharing of personal information. Kaavita does not sell or share personal information as those terms are defined in that legislation. We will not discriminate against you for exercising any of these rights. Requests go to the email address above.

9. International Transfers

Some of our service providers process data outside the United States. Where that happens, we rely on those providers' contractual safeguards to keep your information protected to the standard described in this policy.

10. Security

The site runs over an encrypted connection and access to customer data is limited to people who need it to operate the store. No method of transmission over the internet is completely secure, so while we take these measures seriously, we cannot guarantee absolute security.

11. Marketing Emails

Marketing email is opt-in. Every marketing message includes an unsubscribe link that takes effect immediately. Unsubscribing does not stop transactional messages such as order confirmations and shipping notifications, which we need to send to fulfil your order.

12. Children

This store is not directed at children under 13 and we do not knowingly collect their personal information. If you believe a child has provided us with information, contact us and we will delete it.

13. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices, and we recommend reading their policies before providing them with information.

14. Changes to This Policy

We may update this policy to reflect changes to our practices or to legal requirements. The revised version takes effect when posted, and the date at the top of the page will change.

Privacy questions

Anything about the information we hold, or a request to access, correct or delete it — send it to the address below and we will handle it.

Phone

[PHONE — replace with a working tel: link, or DELETE this column]

Contact form

Send us a message

Response time

Within 24 hours on business days

Opening hours

Monday to Friday
9:00 AM – 5:00 PM (EST)

Saturday & Sunday

Closed
Messages answered the next business day

Store name

Kaavita

Business address

[BUSINESS ADDRESS]

Return address

[RETURN ADDRESS]