Privacy policy

Kaavita

Last updated: July 29, 2026

Kaavita respects your privacy. This policy explains what information we collect when you visit or buy from kaavita.com, why we collect it, and what control you have over it.

1. Who We Are

Kaavita operates the website kaavita.com. For anything relating to privacy or your personal information, contact us at support@kaavita.com.

Kaavita
30771 N Cafe Line Rd
Albany, LA 70711
United States

2. Information You Give Us

When you place an order we collect your name, billing and shipping address, email address, phone number if you provide one, and your order details. Payment card information is entered directly into our payment processor’s secure system — we never see or store your full card number.

When you contact us, subscribe to our emails, or leave a comment, we keep the information you send so we can respond and maintain a record of the conversation.

3. Information Collected Automatically

When you browse the site we automatically receive your IP address, browser type and version, device type, operating system, referring website, and information about which pages you view and how long you spend on them. This is collected through cookies and similar technologies.

4. Why We Use It

  • Processing and delivering your order
  • Sending order confirmations and shipping updates
  • Responding to your questions
  • Processing returns and refunds
  • Preventing fraudulent transactions
  • Improving how the site works
  • Sending marketing emails, only where you have opted in

5. Who We Share It With

  • Shopify, which hosts our online store and processes orders
  • Payment processors, which handle your transaction securely
  • Shipping carriers and fulfilment partners, which need your delivery address
  • Our order tracking provider, which supplies tracking updates
  • Our email platform, which sends order and marketing emails
  • Analytics providers, which help us understand site usage

Each receives only what it needs to perform its function. We may also disclose information where legally required, or to protect our rights and prevent fraud.

6. We Do Not Sell Your Data

Kaavita does not sell, rent or trade your personal information to third parties. We have never done so and have no plans to.

7. How Long We Keep It

  • Order records — seven years, as required for tax and accounting
  • Support correspondence — two years
  • Marketing contact details — until you unsubscribe
  • Analytics data — up to twenty-six months

8. Cookies

Some cookies are essential — they keep your cart working and let you log in. Others are optional and cover analytics and marketing. You choose which optional cookies to allow through the consent banner on your first visit, and can change that choice at any time. Full detail is in our Cookie Policy.

9. International Transfers

Some service providers store or process data outside the United States. Where that happens, we rely on providers that maintain appropriate safeguards for international transfers.

10. Your Rights

You can ask us to show you the personal information we hold, correct anything wrong, delete it where we are not legally required to keep it, or stop using it for marketing. Every marketing email carries an unsubscribe link.

If you are in California you additionally have the right to know what categories we collect, request deletion, and not be discriminated against for exercising those rights. If you are in the EEA or UK you additionally have rights to data portability, to object to processing, and to lodge a complaint with your local data protection authority.

To exercise any of these, email support@kaavita.com. We respond within 30 days.

11. Children

Kaavita is not intended for children under 16 and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.

12. Security

The site runs over an encrypted SSL connection and we limit access to personal information to those who need it. No method of transmission over the internet is completely secure, but we take reasonable steps to protect what you give us.

13. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Talk to us

A question before you order, or something to sort out after your parcel arrives — either way, write to us and someone on the team will pick it up.

Response time

Within 24 hours on business days

Opening hours

Monday to Friday
9:00 AM – 5:00 PM (ET)

Saturday & Sunday

Closed
Messages answered the next business day

Store name

Kaavita

Business address

30771 N Cafe Line Rd
Albany, LA 70711
United States

Return address

30771 N Cafe Line Rd
Albany, LA 70711
United States