Shipping policy
Thank you for shopping at Kaavita! We are dedicated to delivering your order as quickly and safely as possible. Please review our shipping guidelines below to understand how your delivery is processed.
1. Processing & Handling Times
-
Standard Processing: All orders are processed within [e.g., 1–3 business days].
-
Order Cut-Off: Orders placed after [e.g., 5:00 PM EST] or during the weekend/holidays will begin processing on the following business day.
-
Peak Seasons: During high-volume periods or holidays, processing may take an additional [e.g., 1–2 business days]. We appreciate your patience!
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| Standard Shipping | [e.g., 3–7 business days] | $[e.g., 4.99] / Free over $[e.g., 50] |
| Expedited Shipping | [e.g., 2–3 business days] | $[e.g., 12.99] |
| Overnight Shipping | [e.g., 1 business day] | $[e.g., 25.00] |
Note: Delivery timelines are estimates provided by our carriers and are not strictly guaranteed. Remote locations may require additional delivery time.
3. Domestic & International Shipping
-
Domestic: We ship to all locations within Australia, including P.O. Boxes and APO/FPO addresses.
-
International Shipping: We currently [ship / do not ship] internationally. [If you ship internationally: "International delivery times vary by destination and typically take between X to Y business days. Please note that your order may be subject to import duties and taxes once it reaches your destination country."]
4. Shipment Tracking
Once your package has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). Your tracking code will become active and trackable within 24 hours of receiving the email.
5. Damages, Loss, & Incorrect Addresses
-
Incorrect Addresses: Please double-check your shipping address at checkout. Kaavita is not responsible for orders delivered to an incorrectly entered address. If you notice a mistake, contact us immediately at support@kaavita.com.
-
Damaged or Lost Items: If your order arrives damaged or gets lost in transit, please contact our support team within [e.g., 7 days] of the delivery date or estimated delivery date. Please keep all packaging materials and damaged goods to help us process a claim.
Questions?
If you have any questions regarding the status of your shipment or need to make adjustments to an open order, please feel free to reach out to us:
-
Email: support@kaavita.com
-
Contact Page: Contact us